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Client Relationships


The success of every search assignment depends on the relationship between the executive search firm and the client. That's why at Flawless we work in partnership with our clients to build leadership talent within the organisation and create real business value. There is no one-size-fits-all solution. Working with the client and with an in-depth knowledge of their business, we provide the solution that truly meets their individual needs. A Flawless senior executive is involved in every stage of the search assignment to ensure that our clients benefit from our vast experience and expertise at all times.

Ensuring the reputation of our clients, as well as our own, is a key part of Flawless's offering. Because we represent the client in every aspect of the search assignment (contacting the candidate, etc.), we adhere to the highest professionals standards in all our activities.

Flawless has gained an enviable reputation for carrying out search activities in a discreet and unobtrusive manner. All client information is kept and used on a strictly confidential basis. We do not advertise the work we are undertaking for any client until the assignment is complete and then only with their permission.

Flawless is committed to offering the very best, most professional service to all our clients. For that reason we have created a code of ethics that includes a mandatory "off limits" policy. This means that once a candidate has been appointed by the client, they are no longer eligible to be approached for a new position in the future.

The superior quality of Flawless 's work is the result not only of our high levels of integrity and our comprehensive research and interview processes, it is because all Flawless executives are able to bring their own blend of creative thinking along with local knowledge to bear on every assignment. With vast and profound experience in the executive search industry, Flawless's partners have the analytical and strategic skills to make a real difference to our clients' organisations. Our honest approach and high level of flexibility are what make Flawless the preferred executive search partner for organisations across the world.


Approach to Candidate


At Flawless, candidates are treated with the same confidentiality, professionalism and respect as our clients. Acting as true intermediaries between the client and the candidate, we ensure that the solution is perfect for both parties. Our comprehensive process helps ensure an ideal fit for both the candidate and the client.

Potential candidates are initially approached by a senior Flawless employee to establish a possible interest in the position. Based on that interest, they receive a detailed briefing of the assignment. If they are interested in pursuing the search process further, they are then interviewed by a senior Flawless employee.

Flawless's success is due in part to our honesty and commitment to finding the right candidate. We know our clients intimately as well as having a full understanding of the industry they are in. Based on our in-depth knowledge, we counsel candidates on both the benefits and the possible disadvantages of the position. We are there to support them through their meetings with the client and we help manage the negotiating process.

In addition, based on our vast experience and profound understanding of the local marketplace, Flawless can also help manage the announcement of the new appointment. It is vital that all communication be effective, appropriate and timely. Proper communication internally and to the press can have a significant impact on the new appointee's effectiveness for the future. At Flawless, we have found that our equal respect for our candidates and our clients has put us in a preferred position with both. The superior quality of Flawless 's work is the result not only of our high levels of integrity and our comprehensive research and interview processes, it is because all Flawless executives are able to bring their own blend of creative thinking along with local knowledge to bear on every assignment. With vast and profound experience in the executive search industry, Flawless's partners have the analytical and strategic skills to make a real difference to our clients' organisations. Our honest approach and high level of flexibility are what make Flawless the preferred executive search partner for organisations across the world.

Performance Orientation

Flawless has only been able to build the long-term relationships we enjoy with our clients by ensuring that we offer superior performance on every search we undertake, at every level, in every industry and in every geography. Every partner has an unsurpassed understanding of their local market, has access to global expertise and adds true creativity to the searches they undertake. In this way, our clients benefit from a variety of viewpoints and a wealth of expertise and experience. For Flawless, only by offering unrivalled performance can we add real value.

Although a network of independently-owned firms, everyone at Flawless adheres to the same high standards of quality, believes in the same values of integrity and puts performance above all else. And because we are a network of independently-owned firms, we are able to offer independence of thought and add real originality and resourcefulness to our work. It is the combination of these assets that has driven our clients to rely on Flawless as their premium partner in executive search.



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